We had a little miscommunication due to a technological error on my end and Electric Masters made it right even though they were not at fault. I have revoked my complaint and would recommend using these guys to anyone. Garry helped us out immensely by giving us quality work for much less than the competition and was very transparent with the details and did not try and over sell like so many others were doing. I would use Electric Masters again, and will if I have a need, and also recommend them to friends and family. The time quoted was spot on. He had all of the work done in the day he quoted and did a professional job. Thank you everyone at Electric Masters for all of your help and understanding. We really appreciate all that you have done.” – Z, Better Business Bureau®, Five Stars

Miscommunications can happen in the world of business and commerce just like they can in any setting. One such miscommunication took place between Z and us at Electric Masters some time ago, and as the above testimonial conveys, sometimes technological/communication issues are part of the territory.

We wanted to highlight the above review because we felt it does a good job of portraying our commitment to doing right by our customers. In this case, the miscommunication was far from our fault, but we did our best to amend the situation by going about our business the way we usually do — by providing high-quality services at affordable price points. Additionally, Z pointed out that we went the extra mile in terms of our professionalism, the time quoted, and our transparency. That kind of high praise reminds us why we love doing what we do, so we appreciate the vote of confidence, Z!

HVAC Maintenance

Although we are licensed electricians in both Ohio and Kentucky, today’s blog post has less to do with electrical services and more to do with our HVAC service, as the title no doubt already gave away. More specifically, we’d like to tell you about the importance of HVAC maintenance from a few different angles, but not before we briefly discuss both residential and commercial HVAC services and their importance. So let’s dive into the meat and potatoes of today’s blog!

Residential HVAC

If you have an AC system pumping cool air throughout your home in the summer, good for you! Living in this part of the country means having an HVAC system is pretty much essential. There’s just nothing like the feeling of getting home after a long day’s work and being able to enjoy a comfortable temperature that is exactly dialed into your preferences. If you don’t have an HVAC system, achieving this equilibrium is going to be a lot more difficult than if you did.

But, even if you have had an HVAC unit installed, there’s the chance that they might break down if left unattended. If you have an HVAC problem, it’s going to be a heck of a lot more difficult to de-stress in your home. It’ll be too hot in the summer and too cold during winter — and that’s less than ideal! Electric Masters offers a variety of residential HVAC services, from maintenance and repair to replacements and brand new HVAC installations. We have over two decades of service experience, which means we’ll do right by you and work hard to make sure we perfectly meet your needs!

Commercial HVAC

The setting might be different, but the principle is the same. You want your employees and customers to be comfortable when they are inside your business. That’s just a bare-minimum expectation these days, although it isn’t one that many people think about until they notice that it’s something they lack. If your customers aren’t comfortable, no matter the service or product you offer, they’ll be less pleasant and equally less inclined to buy what you are selling.

We can all agree about the importance of providing a comfortable, welcoming environment for your customers or clients. But even if you don’t have many customers visiting your premises very often, it’s still crucial to make sure your employees are satisfied with the temperature and air quality at their place of work. Of course, making people happy is a good thing in and of itself, but ensuring that they are physically comfortable where they spend around eight hours every day will go a long way toward improving employee satisfaction and retention!

What’s more, if you are concerned about dollars and cents, you should know that having an HVAC system that functions poorly (or is the wrong size altogether) can cost you a lot of money on your energy bill. Likewise, you might have the correct HVAC system for your commercial building, but it might need a few repairs to make sure it is running at its most efficient, optimal level.

Any way you look at it, it just makes sense to be sure that your HVAC system is running properly!

Ensure Efficiency With HVAC Maintenance In Cincinnati

There is a range of benefits that come from getting professional HVAC maintenance performed regularly on your home or business’ HVAC system. At the end of the day, it boils down to being proactive about identifying issues prior to them becoming more expensive repairs (or even full-on replacements!).

Among the aforementioned benefits, here are a few of the many:

  • Save Some Money – We mentioned it already, but saving money is important enough to talk about a few separate times. Preventative HVAC maintenance helps you save money on repairs, helps ensure you are getting optimal efficiency out of your system. The latter point often has a significant impact on monthly energy bills, to the point where the savings you can get come close to justifying the entire expense of your HVAC maintenance plan in the first place!
  • Improve Indoor Air Quality – This is a point that so many home and business owners fail to see. When you choose Electric Masters for your HVAC maintenance provider, we’ll be sure to let you know when to change out your air filters so that you can have well-filtered air to breathe in the whole year round!
  • A Kind Of Insurance – Your home is an investment worth protecting, just like your HVAC system is. Protecting the latter can help protect the former in many circumstances. Just one example would be how failing to identify a problem with your unit could lead to frozen pipes in the winter. This, naturally, causes flooding and significant property damage to your home. No thanks!

As we mentioned, there are plenty of other benefits which we haven’t had time to list in today’s blog. If you are ready to get started with your commercial or residential HVAC maintenance plan in Cincinnati, reach out to us at Electric Masters! We’d love to hear from you.