It’s been a little while since we’ve had the opportunity to blog here at ElectricMasters, your go-to licensed electrician in Cincinnati. In fact, it’s been since the middle of the summer. In those summer blogs, we highlighted the full range of electrical services we offer in Cincinnati and beyond, why HVAC maintenance plans make so much sense, and even a more basic question — why should you hire an electrician in the first place?
We’d encourage you to go back and read through those posts when you get the chance, but for the purposes of today’s blog, we are going to shift gears a bit. You see, we want to let our own work do our marketing for us. But, seeing as how our work can’t exactly speak for itself, we figured it would be appropriate for our satisfied customers to reveal the level of customer service and general quality we perform each job with.
Why Reviews Matter To Us
Before we dive head-first into the reviews we want to showcase in today’s blog, we’d like to write a word or two regarding why exactly it is that reviews, and our reputation more generally, matter so much to us.
From a general stance, it’s easy to grasp that online reviews matter a good deal to any business’ viability in 2019; it’s a primary way consumers get information about which businesses are trustworthy. But beyond that surface level, we think of our reputation as the lifeblood of our company. Whether it’s expressed on Google, Yelp, or simply between neighbors, we recognize that the quality of our work impacts our future success. It’s a helpful reminder to us that there are ripple effects for every job we complete with excellence — and that helps us be consistent and passionate about the work we do.
At the end of the day, it’s about doing right by our customers and clients. And that’s the exact reason ElectricMasters has been one of Cincinnati’s top electricians and HVAC companies for years!
Cincinnati Electrician Reviews
Now, let’s take a look at a few of the best reviews we’ve recently received.
“Completed The Job Efficiently”
“ElectricMasters, Inc. was great to work with. They responded to my request quickly. The electrician who came out, Jack, called to check in before arrival, and then showed up right on time. He took the time to walk me through what he was doing, and then completed the job efficiently. I will definitely be calling them again when I need electrical work done on my house.” – Gene B., Five Stars, Google Reviews
Gene, we love this review! It was a pleasure to work with you, and we are glad that you found our electrical services to be satisfactory. We love it when our customers notice the little things, such as our punctuality, efficiency, and communication. Please do think of us in the near future, if and when you need a reliable electrician in Cincinnati, Gene!
“Very Professional And Polite”
“The electrician showed up ahead of schedule (called and asked permission to do so). Very professional and polite. Explained the situation and gave a quote (reasonably priced) and completed the job quickly. Will use the company again. I will ask for Jack to be assigned the project. Highly recommended.” – Jeffery B., Five Stars, Google Reviews
Jeffery, this review put a smile on our face. Thanks for taking the time to let us know how we did in resolving your issues. We also appreciate the fact that you noted our quote was reasonably priced. Sometimes, folks aren’t enthused about the price they have to pay to get electrical work done, so it’s nice to read that. We always derive our quotes from a national organization to ensure fairness, but on the other hand, we can’t control people’s reactions. Ultimately, we want to do right by our customers while still making enough money to be profitable as a business (so we can stay in business!). Thanks again, Jeffery, for trusting us with this project!
“I Was Very Happy With The Electrician”
“I was very happy with the electrician, Jack D. He was very helpful on the phone and showed up as very professional. He took time to read my note as I could not speak. He also took a lot of effort by writing back with the answers I asked him. He also found what went wrong and fixed my issue. He did clean up afterwards. I would recommend this guy to anyone who need some electrical work.” – Stephanie S., Five Stars, Google Reviews
Stephanie, thanks for your business, the five stars, and for your very considerate review! Jack also appreciates your shout-out, there’s no doubt about that! Jack is great at accommodating any and all unique requests, so we aren’t surprised in the least to learn that he took the time to read your note and to write back answers to your questions. Thanks for pointing out that Jack cleaned up after himself when he was done — something you’ll find not all electrical contractors are very good at! Thanks again, Stephanie, and please think of us again if you need HVAC repair or electrical services in Cincinnati.
“Professional, Courteous, And Knowledgeable”
“I was lucky enough to get someone out the same day I called. I was called ahead with the arrival time. He showed up in a company truck clearly marked that I would be certain it was someone from ElectricMasters. He was very professional, courteous, and knowledgeable. He quickly took care of what I had called for and made sure I understood all that he was explaining to me. I will be giving out his name and number to all my friends and will call him in the future for all my electrical needs. Thanks again Jack.” Denise M., Five Stars, Google Reviews
The final review we’d like to highlight in today’s blog comes from Denise. Denise, this is the kind of review that reminds us why we love doing what we do! It’s about the people we serve. And when our customers recognize our hard work to be knowledgeable, courteous, and professional, it just makes our day, if not week! We are happy to have been able to get out to you on the same day that you called, and thanks for recommending us to your family and friends. We can’t tell you how much that means to us!
Choose The Best Cincinnati Electrician
We hope you’ve enjoyed today’s change-of-page blog! We are always willing to let our satisfied customers do some free advertising for us, and these reviews were simply too great to not (digitally) shout them from the rooftops!
For reliable and affordable electrical services in Cincinnati, choose the ElectricMasters. Get your free quote today!